3

CTC Citizens & Customers Application

Dedicated smartphone application to report on issue with the following details:

Images, Location, Address, Category and free text

All reported issues are transfered directly into our CRM or any 3rd party system

22

CTC CRM

Ctconnect provides SAAS CRM.

The CRM allows to manage employees, citizens, customers.

The CRM allows to manage issues that reported directly using our applications.

4
CTC Employee Application
CTC Employee Application
and update online any reported issue directly from the smartphone application.
55
CTC Push notifications engine
CTC Push notifications engine provides messagin platform
to update on any CRM activity.
The engine provides bi-directional notifications:
Employees Citizens & Customers